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Is Emotional Intelligence Good for Me and My Team? Exploring the ROI of EI on Performance and Wellbeing

Writer's picture: Ana Maria ZumstegAna Maria Zumsteg

As we approach the end of the year, many leaders are planning their strategies for 2025. Amid the focus on growth targets, talent retention, and innovation, one area that is increasingly critical is emotional intelligence (EI).


EI is not just a leadership buzzword; it’s a measurable, actionable framework that drives better team performance, enhances wellbeing, and delivers tangible ROI. Whether you’re considering your own development or looking to improve team dynamics, investing in emotional intelligence is a decision that pays off at work and beyond.

But what exactly is EI, and how can it improve performance, wellbeing, and even your sense of purpose?


What Is Emotional Intelligence?

Emotional intelligence is the ability to:

1. Recognize and understand your own emotions

2. Manage your emotions effectively

3. Recognize and empathize with others’ emotions

4. Build strong relationships through effective communication and collaboration

5. Lead others by inspiring them to be the best version of themselves

Unlike technical skills, EI is about demonstrated behaviors—how you respond in real-world situations. It’s not just knowing what to do but consistently showing it in your actions.


Why EI Should Be Part of Your 2025 Plan

The start of a new year is the perfect time to rethink your team’s development priorities. Investing in emotional intelligence can drive:

  • Better leadership: Authentic, empathetic leaders inspire trust and loyalty.

  • Stronger collaboration: Teams that understand and manage emotions work more cohesively.

  • Healthier workplaces: Improved wellbeing means fewer sick days and greater retention.

By embedding EI into your 2025 strategy, you’re not just investing in skills—you’re creating a culture that thrives on trust, engagement, and resilience.


The ROI of Emotional Intelligence

1. Enhanced Performance

High emotional intelligence creates high-performing teams. Why? Because EI enhances collaboration, reduces conflict, and improves decision-making. Teams with strong EI use emotional reasoning—considering both data and emotional factors—to make balanced decisions. A study conducted by the University of Warwick found that happy employees were up to 12% more productive than their unhappy counterparts. Additionally, research by Gallup revealed that highly engaged teams outperformed their less engaged counterparts by 21% in profitability.


EI fosters authentic leadership, inspiring trust and engagement. Employees are more motivated when they feel understood and valued, creating a ripple effect on team productivity.


2. Improved Wellbeing

Wellbeing and EI go hand in hand. Employees with strong EI are better equipped to handle stress, build resilience, and maintain work-life balance. These skills translate into reduced burnout and fewer sick days.


In fact, a review of 56 studies conducted by the CDCP (Center for Disease Control and Prevention) found that effective workplace health programs can reduce absenteeism by up to 25%. 


3. Deeper Purpose

Self-awareness and empathy, two core aspects of EI, help individuals align their actions with their values. This leads to a stronger sense of purpose—not just at work but in all areas of life. Purpose-driven individuals bring greater focus, energy, and satisfaction to their roles, positively impacting those around them.


How to Increase Emotional Intelligence

1. Coaching

Coaching provides a tailored approach to developing EI. Leaders and team members alike can benefit from personalized feedback, helping them grow in areas like self-regulation, empathy, and emotional reasoning.


2. Training Programs

Structured EI training programs, like those offered by CoFuturum, combine practical exercises and real-world applications to improve emotional intelligence across teams. These programs help individuals and groups develop behaviors that lead to sustained growth and success.


3. Assessments

Using a trusted tool like the Genos Emotional Intelligence Assessment allows you to measure and understand EI at an individual and team level. These assessments provide actionable insights into how EI is demonstrated in everyday behaviors, offering a roadmap for improvement.


4. Daily Practice

Like any skill, EI requires consistent effort. Simple habits like pausing before reacting, journaling emotional triggers, or practicing active listening can lead to long-term improvements. Teams can create feedback loops where members openly discuss emotional dynamics, fostering a culture of continuous growth.


The Wider Benefits of Emotional Intelligence

Emotional intelligence has ripple effects that extend beyond the workplace:

  • Stronger Relationships: Improved empathy leads to deeper personal and professional connections.

  • Better Decision-Making: Emotional reasoning reduces impulsive choices and fosters strategic thinking.

  • Increased Resilience: Self-regulation helps people bounce back from setbacks with greater confidence.

  • Greater Purpose: Individuals can lead more meaningful lives by aligning actions with values.


Is EI Right for You?

If you’re wondering whether EI is worth the effort, the answer is a resounding yes. The ROI isn’t just measured in dollars but in improved performance, stronger wellbeing, and a deeper sense of purpose. For teams, EI creates a culture where individuals feel valued, engaged, and motivated to achieve their best. For individuals, it’s a roadmap to becoming not just a better professional but a better person.


So, ask yourself:

  • Are you ready to lead with empathy and inspire others?

  • Do you want to reduce stress and improve your team’s collaboration?

  • Are you looking for ways to align your work with your personal purpose?


If the answer is yes, it’s time to invest in emotional intelligence.


Take the First Step Toward an EI-Powered 2025

As you finalize your 2025 plans, consider emotional intelligence's profound impact on your team’s performance, wellbeing, and long-term success. From reducing absenteeism to creating purpose-driven leaders, the ROI of EI is undeniable.



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